Symptom
- After upgrading to Feature Pack 17, some CDT users are unable to logon
- User receives an "Invalid credentials" error in CDT
Read more...
Environment
SAP Contact Center 7.0.17.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, logon, unable to login, invalid user , KBA , CRM-CCI , Contact Center Infrastructure , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.