SAP Knowledge Base Article - Public

3064725 - Error on Standard Notification's label keys

Symptom

Validation Error:

You must correct the following error(s) before proceeding:

One or more of the label IDs is invalid.
Same if you click on the  "Edit Labels" you will get the same error.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to admin side>> system administration>>Application Administration>>Manage Email>> Email notification Template
  2. Enter template ID: ApmInitiativeEmployeeNotification and hit search
  3. Click on the "Message "tab
  4. Click either "Edit label" or "Preview" and see error

Cause

Product management confirmed that the given notification templates are associated with the performance module that is no longer supported in Learning. 

List of impacted Templates:

  • ApmInitiativeEmployeeNotification
  • ApmInitiativeOwnerNotification
  • ApmInitiativeRequiredReminder
  • ApmReviewCouldNotStartContactError
  • ApmReviewInitiationContactError
  • ApmReviewInitiationSummary
  • CareerPlannerTargetJobPositionChange
  • IDPApprovalCancelledBySystem
  • IDPApprovalRequest
  • IDPExpirationNotification
  • IDPNote
  • ReviewProcessReviewApproval
  • ReviewProcessReviewApprovalDenied
  • ReviewProcessReviewCreatedEmployee
  • ReviewProcessReviewCreatedSupervisor
  • ReviewProcessReviewDeadlinePassed
  • ReviewProcessReviewNeeded
  • ReviewProcessReviewPublished

Resolution

Many of the Performance module's features are scheduled to be deprecated and remove in the coming releases.

Keywords

notification, LMS, Learning management system, error, template, label keys, label ID , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning 2105