3064878 - System is Not Proposing Source Logistics Area And Quantity at The Creation or During The Confirmation of The Pick Task (Return To Supplier)

When confirm a return pick task, system doesn't propose source logistics area and quantity automatically. Even button Propose Quantities and Logistics Area is clicked, nothing is proposed.

SAP Business ByDesign

1. Navigate to the Outbound Logistics work center.
2. Go to the Task Control view.
3. Find and select the relevant Task ID.
4. Click the Confirm button.
5. Under tab Line Items, Source Logistics Area has not been proposed even though in the relevant Logistics Model corresponding setting has been maintained.
6. Select any line item.
7. Click Propose Quantities and Logistics Areas.
8. The system displays the following messages:
   a. Line item 1: Action processed with warnings.
   b. -----> Determination of source inventory failed for product ABC (ABC represents the Product ID).
   c. ----------> Inventory in logistics area not available.

Cause A: In return pick task, checkbox Restricted is ticked by default, which means system is looking for restricted stock. However, now there is no corresponding restricted stock.

Cause B: Though there is corresponding restricted stock, logistics use "Restricted Stock" is not maintained in expected source logistics area.

Solution A: Untick Restricted checkbox to proceed confirming the task, or set restricted flag for some unrestricted stock through common task Change of Stock, and then confirm the return pick task again.

Solution B: Ensure the logistics area which expected to be the source logistics area has logistics use "Restricted Stock".

2399094 - Restricted Flag Scoped by Default in Supplier Returns Pick Task. https://me.sap.com/notes/2399094

2669522 - Error: 'Inventory in the logistics area is not available' While Confirming a Returns Pick Task https://me.sap.com/notes/2669522

Return To Supplier, Pick Task, Restricted Stock, Source Logistics Area, Logistics Use, Propose , KBA , AP-SLP-TSK , Site Logistics Task , Problem