Symptom
The invoice template is not getting automatically applied to an invoice.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Supplier Invoicing work center.
- Go to the New Scanned Invoice Common Task.
- Click on Add button in Attachments and select File.
- Upload the correct file and click on Add.
System does not take the Template ID.
Cause
Using the New Scanned Invoice, the Invoice template does not work.
Resolution
You need to decide if you want to use the new feature or not, it is not possible to use for some companies and not for others.
As the solution, you need to unscope the question "Do you want to enter supplier invoices via PDF scanning?". This remove the new feature and will continue to use the old template method.
See Also
Keywords
Template; Scanned Invoice; Invoice; , KBA , SRD-SRM-SI , Supplier Invoicing , How To
Product
SAP Business ByDesign all versions