3065099 - Attachment File Missing from Output of Customer Invoice

You have attached a file to a Customer Invoice document and expected to have the attachment sent with the business document when an Output is generated.

SAP Business ByDesign

1. Go to the Customer Invoicing work center.
2. Select the Invoice Documents view.
3. Search for the ID ABC (ABC represents the ID of the Customer Invoice).
4. Click Edit.
5. Navigate to the Output History tab.
6. Select the Attachments tab.

No Attachments

In order to have the attached file available for Output, you need to select the option 'Include in Output' when adding the attachment.

This is the system expected behavior.

To have the attached file added to the Output, please perform the following:

1. Go to the Customer Invoicing work center.
2. Select the Invoice Documents view.
3. Search for the ID ABC (ABC represents the ID of the Customer Invoice).
4. Click Edit.
5. Navigate to the General tab.
6. Select the Attachments subtab.
7. Click Add button.
8. Select File.
9. New window pops up.
10. Search for the expected file.
11. Click Add again.
12. Check the checkbox for Include in Output. 

Now the attachment file will show in the Output and be sent with the business document.

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