Symptom
Trying to initiate background check, but the vendor is receiving the error:
Error message: Error: "COE_PROPERTY_NOT_FOUND - [COE0021]Invalid property names: JobRequisition/bgiAccountID. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata to ensure the cache is not corrupted."
Environment
SAP SuccessFactors Recruiting Management
Cause
The field ID is configured as bgiAccountID, with an upper-case D. This field being a standard field, the field ID is bgiAccountId, with a lower-case "D".
Resolution
This field ID is a case sensitive information. It's also a standard field in the system, so it has to follow the exact ID described in the implementation guide. If the integration has the wrong field ID, then it needs to be corrected to follow the format and what is in the job requisition template and the implementation guide. The correct field ID is bgiAccountId.
Keywords
bgiAccountId, background, check, integration, center, intelligent, services, packageId, package. , KBA , LOD-SF-RCM-BCI , Background Check , Problem