SAP Knowledge Base Article - Preview

3065639 - US I9 Section 1 or 2 - Hiring Manager/Candidate unable to save changes - Onboarding

Symptom

  • Candidate received 'Unable to save changes' error when trying to submit US I9 Section 1.
  • Hiring Manager received 'Unable to save changes' error when trying to submit US I9 Section 2.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

US I9, Section 2, Unable to save changes, I9Document, I9Translator, I9, Section 1, OnboardingExternalUser, HiringManager, Onboardee , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem

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