SAP Knowledge Base Article - Public

3065912 - System triggers error "Serial number cannot be deleted; this is not the last active document" while performing Adjustment Confirmation on Warehouse Order

Symptom

You are trying to  remove the Serial Number DEF while performing Adjustment Confirmation on a Warehouse Order NOP for Target Logistics Area XYZ. Error appears *DEF refers to Serial Number id, NOP refers to Warehouse Order id,*XYZ refers to target Logistics area,*GHI refers to New Logistics Area

Action failed
-----> Serial number  DEF cannot be deleted; this is not the last active document

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to  Inbound Logistics Work Center
  2. Go to Monitoring: By Warehouse Order
  3. Search for  NOP
  4. Select Edit and Select Adjustment Confirmation
  5. Select Enable Entry
  6. Remove the Serial Number KLM
  7. Select Save

You will receive the error:
-----> Serial number KLM cannot be deleted; this is not the last active document

Cause

Case-1:User has performed a Goods movement and moved the stock from Target  Logistics Area XYZ  to GHI.The Adjustment confirmation is from the Target Logistics Area XYZ.

Case-2:User has performed Goods movement and moved the stock from Target Logistics area XYZ to GHI and again from GHI to XYZ, and you still see from Stock Overview that the stock is residing in LOA XYZ.

Ideally when the user performs the goods movement, GAC's are created and the active documents corresponding the serial number gets updated.Thus if you go to Undo Release the Inbound Delivery id , the document tagging will be  still present for the GAC's and this prevents the adjustment.

Resolution

Case-1 In order to solve the issue  user need to perform a reversal of the Transfer Goods & Activity Confirmation created and then  perform the adjustment Conformation.

  1. Navigate to Internal Logistics Work Center
  2. Go to Display / Reverse Goods And Activity Confirmations
  3. Search for relevant Transfer Goods & Activity Confirmation
  4. Select Reverse Confirmation
  5. Release and Undo release Inbound Delivery
  6. Now try performing Adjustment confirmation

 Case-2 In order to solve the issue  user need to perform a reversal of the latest Transfer Goods & Activity Confirmation  followed by another  Transfer Goods & Activity Confirmation  created and then  perform the adjustment Confirmation.

  1. Navigate to Internal Logistics Work Center
  2. Go to Display / Reverse Goods And Activity Confirmations
  3. Search for relevant latest Transfer Goods & Activity Confirmation
  4. Select Reverse Confirmation
  5. Search for another Transfer Goods & Activity Confirmation
  6. Select Reverse Confirmation
  7. Release and Undo release Inbound Delivery
  8. Now try performing Adjustment confirmation

Note: The Transfer GAC Id's can also be found in the Registered Products Detailed invetory tracking as well.

Keywords

Serial number KLM cannot be deleted; this is not the last active document, Adjustment confirmation of Warehouse Order , KBA , goods & activity confirmation , serial number cannot be deleted , this is not the last active document , AP-SLP-LOT , Site Logistics Lot , Problem

Product

SAP Business ByDesign all versions