SAP Knowledge Base Article - Public

3066071 - Photo field is not available on RBP


The photo profile of the users is not available, when you check the manage permission roles the field Photo is not available. 

In this example we see how the field photo should appear:

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Employee Profile

Reproducing the Issue

  1.  Check that the photo profile of the users was not available
  2.  Go to Manage Permission Role
  3.  Select any role
  4.  click on permission
  5.  on the left side choose employee data
  6.  in the right side search for photo, you will not have the photo option there.


In the data model the field photo is not configured correctly.

For example:


This process requires access to provisioning, so please contact your Partner or SAP Cloud Product Support team.

Go to provisioning and search for import/export data model, export the data model and open it (with notepad++) and add the field:

<standard-element id="photo" max-length="255" required="false" matrix-filter="false">




Reminder that the data model follows an order and that each field must start with < and end with >.

after you add this configuration you save the data model, and import the new data model into provisioning (import/export data model).

Now check the Manage Permission Role and the Photo field will be there.


Data Model, Photo Field, Manage Permission Role.  , KBA , LOD-SF-EP-PHO , Photo Management , Problem


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