Symptom
You may see dumps or crash or performance issues or you are logged out of system, while trying to upload an attachment
or
While uploading Invoice via new intelligent invoice scanning you may see below error
'Error Occured while Processing the PDF status'
Click on action log and you will see below error
'Technical Response: message : The data value transmitted exceeds the capacity limit.'
Environment
SAP Business ByDesign
Reproducing the Issue
The below steps are just one example
- Go to supplier invoicing work center
- Go to invoices and credit memos view
- Search for invoice and edit it
- Go to attachment tab
- Try and upload a file
Cause
20MB is a recommended size of each file and thus this is the size that we support in ByDeisgn without any issues.
Resolution
This size 20 MB is a kind of limitation but is not hard stop so you may be able to upload any size attachments some times
But if the size of attachments is above 20MB its very likely that you would run into errors or performance issues etc
Note: Total attachments size we don't have any limitation as such but the above is for each attachment so that means you can have many attachment each with 20 MB in a document.
Keywords
Scanned invoice size, , KBA , AP-SIP-SIV , Supplier Invoice , Product Enhancement