SAP Knowledge Base Article - Public

3066535 - Payment Difference Reason Drop Down Entry is Blank During New Bank Payment Advice

Symptom

You try to create a new bank payment advice and want to add Payment Difference Reason for the open items, however the drop down entry shows no data.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to Liquidity Management Work Center
  2. Under comman tasks select New Bank Payment Advice
  3. Enter necessary data and for the open item, select Actions -> Apply Discount or Credits
  4. For the field Payment Difference Reason, the drop down entry is blank

Cause

The issue occurs when there's no matched open items for which the Discount or Credit is being applied.

Resolution

When a different payee with open item is added, the issue will not occur or make sure the required payee XYZ(Refers to Payee) has open items to be matched in the advice.

Keywords

Bank Payment Advice, Payment difference Reasons, Discount or Credit , KBA , payment difference reason , AP-PAY , Payment Processing , Problem

Product

SAP Business ByDesign all versions