SAP Knowledge Base Article - Public

3066792 - Unable to see the start button for new hire data review - Onboarding

Symptom

An recruiter / Hiring Manager is unable to see the "Start Button" for New Hire Data Review in Onboarding Dashboard.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

Environment

SAP Successfactors Onboarding

Reproducing the Issue

  1. Go to Onboarding Dashboard;
  2. Select a candidate in new Hire Data Review;
  3. The "Start" button is missing:

Cause

The start button will only appear for the assignees of the task.

Resolution

In order to complete the data review step, you can click on:

  1. Action button at right up corner;
  2. Click in "New Hire Data".

That will allow you to complete the New Data Review on behalf of the assignees - RBP Permissions are applicable, your current user must have permissions to view / edit information in New Data Review.

Keywords

not, able, see, start, button, data, review, new, onboarding, dashboard, recruiter, hiring, manager , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions