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SAP Knowledge Base Article - PreviewSymptom
- When trying to activate the DocuSign account via an email link, the following error occurs:
"Envelope or Account Activation Not Found" - Same error occurs after clicking on a Review Documents link from within an email notification.
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Environment
SAP Signature Management by DocuSign
Product
SAP Signature Management 1.0 by DocuSign ; SAP Signature Management 2.0 by DocuSign
Keywords
esignature, activation links, email, e-mail, mail, contact an account Administrator of the DocuSign account, sender, recipient, Envelope notification email, document, account activation email, notification, envelope , KBA , XX-PART-DSN , SAP Signature Management by DocuSign , Problem
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