SAP Knowledge Base Article - Preview

3067336 - Complete Form I-9 Section 2 Process Goes in a Loop - Onboarding

Symptom

After the Form I-9 Section 1 & 2 are completed and signed by the Candidate and Employee, respectively, the Complete Form I-9 Section 2 tile reappears in the employer's homepage to reprocess.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

OBX, ONB2.0, Complete Form I-9 Section 2 tile, I-9 Reverification, receipt, I-9 Section 2 in a loop , KBA , LOD-SF-OBX-EVF , Everify , Problem

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