SAP Knowledge Base Article - Public

3067345 - Exclusion Filter for Business Role not Working as Expected

Symptom

You have a requirement to exclude a Business Role from the list of search in Business User OWL, it is not working as expected.

Reproducing the Issue

  1. Application and User Management workcenter / Administrator woc
  2. Select Business Users view
  3. Select All Business Users
  4. Use filter for Busienss Role and exclude a particular role

You  can still see users with given Business Role showing in result list after using exclusion filter.

Cause

If a Business User has multiple Business Roles, the exclusion list is incomplete and it will still show them in results.

Resolution

When you apply exclude filter of Business Role for a Business User with single role, it works as expected and removes this user from search list.

When you are applying exclude filter of Business Role for a Business User with multiple roles, you need to enter all those Business Roles assigned to this user in exclusion list for expected results.

Keywords

Business User, Business Role, Filters , KBA , SRD-CC-IAM , Identity & Access Management , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer core applications all versions