Symptom
You have a requirement to exclude a Business Role from the list of search in Business User OWL, it is not working as expected.
Reproducing the Issue
- Application and User Management workcenter / Administrator woc
- Select Business Users view
- Select All Business Users
- Use filter for Busienss Role and exclude a particular role
You can still see users with given Business Role showing in result list after using exclusion filter.
Cause
If a Business User has multiple Business Roles, the exclusion list is incomplete and it will still show them in results.
Resolution
When you apply exclude filter of Business Role for a Business User with single role, it works as expected and removes this user from search list.
When you are applying exclude filter of Business Role for a Business User with multiple roles, you need to enter all those Business Roles assigned to this user in exclusion list for expected results.
Keywords
Business User, Business Role, Filters , KBA , SRD-CC-IAM , Identity & Access Management , Problem