SAP Knowledge Base Article - Public

3067398 - Description of Campaign will not be Transferred from SAP Marketing Cloud to SAP Cloud for Customer


Campaign description will not be transferred from SAP Marketing Cloud to SAP Cloud for Customer.


SAP Cloud for Customer integration with SAP Marketing Cloud

Reproducing the Issue

  1. Go to the Sales Campaigns work centre
  2. Go to the Campaigns view
  3. Open the relevant campaign 123 (123 represents the campaign ID)

NOTE: the field description is empty

  1. Go to the Administration work centre
  2. Go to the General Settings view
  3. Select the Web Service Message Monitor
  4. Find latest message for campaign 123 and view the payload: 

-> Here, the description is maintained.


The (relevant) language for data replication is not maintained in your business configuration fine tuning setting.


Please maintain the language in in your Business Configuration.

  1. Go to the Business Configuration work centre
  2. Search and open the Fine Tuning Activity: Communication Language for Data Replication
  3. Maintain the missing language(s) here. 


Communication Language for Data Replication, missing, no, empty, vanished, description, name, campaign , KBA , CEC-MKT-INT-CSL , SAP Marketing Integration with Cloud Sales , How To


SAP Cloud for Customer core applications 2102