SAP Knowledge Base Article - Preview

3067411 - Ticket Description Creator Name Shows Wrong User

Symptom

You are working with Tickets and notices that Ticket Description Creator's Name shows a different User than expected.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Created By ; Service ; Manual Data Entry ; Manual ; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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