SAP Knowledge Base Article - Public

3067432 - Future hires show in Check tool for AlertForJobInfoWithTerminatedUser

Symptom

When running check toll for AlertForJobInfoWithTerminatedUser future hires are showing as issues. 

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to check tool
  2. Select workflow and run the check AlertForJobInfoWithTerminatedUser
  3. Future hires are showing as issues 

Cause

Since the employee is inactive in the UDF and he already has a pending alert the system shows it as an issue. 

Resolution

There is no action needed from customer side. Once the hire date is reached the employee will no longer show in check tool. 

Our development team will discuss how to modify the Check ID to let it be more clear in the future. 

See Also

2676210 - EC Alerts and Notifications - Exclude Alerts for Terminated Users

Keywords

future hire, future employee, new hire, inactive user, pending alert  , KBA , LOD-SF-EC-ADM , Admin Tools (EC Core only) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite 2011