SAP Knowledge Base Article - Preview

3067695 - "Set Microsoft Edge as the default for PDF files?" hangs


In SAP Logon 770 and above, using the PDF preview option, a message comes up at the top of the window, that sounds like: “Set Microsoft Edge as the default application for reading PDF files?” or “Set Microsoft Edge as the default PDF reader?”. Clicking on the buttons next to this message is not possible, because the system does not response to the action.

Edge message 1 regarding PDF files

Edge message2.png


These questions might also appear if you have already allowed or canceled them earlier in a non-SAP application.



  • Windows Operating System 
  • Microsoft Edge
  • SAP NetWeaver 
  • SAP S/4 HANA
  • SAP ABAP Platform
  • SAP R/3


ABAP platform all versions ; SAP NetWeaver all versions ; SAP R/3 4.6C ; SAP S/4HANA all versions


"Microsoft Edge als Standardanwendung zum Lesen von PDF-Dateien festlegen?", Microsoft, PDF Reader, Print Preview, default, SP01, Explorer, IE, upgrade, set as default , KBA , BC-CCM-PRN , Print and Output Management , BC-SRV-SCR , SAPscript , BC-SRV-SSF , Smart Forms , Problem

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