3067695 - "Set Microsoft Edge as the default for PDF files?" hangs

In SAP Logon 770 and above, using the PDF preview option, a message comes up at the top of the window, that sounds like: “Set Microsoft Edge as the default application for reading PDF files?” or “Set Microsoft Edge as the default PDF reader?”. Clicking on the buttons next to this message is not possible, because the system does not response to the action.

 

These questions might also appear if they have been already allowed or canceled earlier in a non-SAP application.

*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.*

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• Windows Operating System 
• SAP GUI
• Microsoft Edge
• SAP ERP 6.0, all releases
• SAP NetWeaver, all releases
• SAP S/4HANA on-premise, all releases
• SAP ABAP Platform, all releases

ABAP platform all versions ; SAP ERP all versions ; SAP NetWeaver Application Server all versions ; SAP NetWeaver Application Server for ABAP all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions ; SAP Web Application Server for SAP S/4HANA all versions

"Microsoft Edge als Standardanwendung zum Lesen von PDF-Dateien festlegen?", Microsoft, PDF Reader, Print Preview, default, SP01, Explorer, IE, upgrade, set as default, Microsoft Edge Chromium popup , KBA , BC-CCM-PRN , Print and Output Management , BC-SRV-SCR , SAPscript , BC-SRV-SSF , Smart Forms , Problem