Symptom
You are creating a Phone Call and receives a Warning Message "A parallel activity exists".
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Activities Work Center.
- Select the Phone Calls view.
- Click on New.
- Warning is shown - "A parallel activity exists".
Cause
The warning is only shown to indicate that there is another Activity - Phone Call, Appointment, etc. - for the same Owner at the same time.
Resolution
This will not prevent save, it is just for user information.
Keywords
calendar ; error ; time ; schedule , KBA , LOD-CRM-ACT , Activities , LOD-CRM-LA , Live Activity , How To
Product
SAP Cloud for Customer core applications all versions