SAP Knowledge Base Article - Public

3067724 - Warning Message "A parallel activity exists" is Shown when Creating a Phone Call


You are creating a Phone Call and receives a Warning Message "A parallel activity exists".


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Activities Work Center.
  2. Select the Phone Calls view.
  3. Click on New.
  4. Warning is shown - "A parallel activity exists".


The warning is only shown to indicate that there is another Activity - Phone Call, Appointment, etc. - for the same Owner at the same time.


This will not prevent save, it is just for user information.


calendar ; error ; time ; schedule , KBA , LOD-CRM-ACT , Activities , LOD-CRM-LA , Live Activity , How To


SAP Cloud for Customer core applications all versions