Symptom
Under "Report Jobs" tab, the page appears blank even though recurring reports are scheduled.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Login as Admin.
- Go to Reports.
- Select tab "Reports Jobs".
- Page is blank.
Cause
Permission for viewing background Report job is not assigned.
Resolution
- Login as Admin.
- Go to System Administration --> Security --> Role Management.
- Open the affected role.
- Go to Permissions tab.
- Make sure under Reports, "View Background Report Job" permission is provided otherwise if the user clicks on the Report Jobs tab, blank screen will be displayed.
See Also
2320765 - LMS Standard Reports Knowledge Support and Tips
Keywords
LMS, empty, deleted, white screen, role, restrictions, users, User Management, Learning, Content, System Administration, Miscellaneous, Audit, Admin, User, and Instructor, All, remove, published reports, edge, chrome, IE, cache, menu, administration, SF, SuccessFactors, Learning Management System, nothing, shows, display, view , KBA , LOD-SF-LMS-REP , Reporting Data , Problem