SAP Knowledge Base Article - Public

3067775 - Admins not able to view scheduled reports under "Report Jobs" Tab

Symptom

The admins are unable to view any scheduled reports under the "Report Jobs" tab; the page appears blank, even though recurring reports are scheduled.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Login as Admin.
  2. Go to Reports.
  3. Select tab "Reports Jobs".
  4. Page is blank.

Cause

Permission for viewing background Report job is not assigned.

Resolution

  1. Login as Admin.
  2. Go to System Administration> Security > Role Management.
  3. Search for the affected admin role
  4. Open the affected role in Edit mode.
  5. Go to Permissions tab.
  6. Ensure that the "View Background Report Job" permission is enabled under Reports. If this permission is not assigned, admins will encounter a blank screen upon clicking the Report Jobs tab. 

See Also

2320765 - LMS Standard Reports Knowledge Support and Tips

Keywords

LMS, empty, deleted, white screen, role, restrictions, users, User Management, Learning, Content, System Administration, Miscellaneous, Audit, Admin, User, and Instructor, All, remove, published reports, edge, chrome, IE, cache, menu, administration, SF, SuccessFactors, Learning Management System, nothing, shows, display, view, blank reports jobs, scheduled reports , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions