SAP Knowledge Base Article - Public

3067775 - Blank page under "Report Jobs" Tab - LMS

Symptom

Under "Report Jobs" tab, the page appears blank even though recurring reports are scheduled.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Login as Admin.
  2. Go to Reports.
  3. Select tab "Reports Jobs".
  4. Page is blank.

Cause

Permission for viewing background Report job is not assigned.

Resolution

  1. Login as Admin.
  2. Go to System Administration --> Security --> Role Management.
  3. Open the affected role.
  4. Go to Permissions tab.
  5. Make sure under Reports, "View Background Report Job" permission is provided otherwise if the user clicks on the Report Jobs tab, blank screen will be displayed.

See Also

2320765 - LMS Standard Reports Knowledge Support and Tips

Keywords

LMS, empty, deleted, white screen, role, restrictions, users, User Management, Learning, Content, System Administration, Miscellaneous, Audit, Admin, User, and Instructor, All, remove, published reports, edge, chrome, IE, cache, menu, administration, SF, SuccessFactors, Learning Management System, nothing, shows, display, view , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions