SAP Knowledge Base Article - Public

3067792 - Employer information doesn't populate on the W4 federal form - Onboarding


Some fields such as Employer´s name and address, Employer Identification Number (EIN) and first date of Employment are not getting populated on the United States Federal Form W4.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  


SAP Successfactors Onboarding

Reproducing the Issue

  1. Complete the compliance tasks;
  2. Go to the signature step;
  3. Fields are blank as below screenshot (yellow section)


At present the Employer section will not be populated. Onboarding only support the employer declaration and filling the employee section.


This is a feature limitation and we always encourage ours customer to provide the feedback and submit a enhancement request to have this new functionality within the future releases. For detailed steps on how to raise an enhancement request please follow the Knowledge Base Article 2090228 on "How to submit an enhancement request".

See Also

2090228 on "How to submit an enhancement request"


name, address, Employer, Identification, Number, EIN,first, date, Employment, not, populated, United, States, Federal, Form, W4, onboarding , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem


SAP SuccessFactors Onboarding 2105