Symptom
Error encountered when saving agency information within the candidate ownership.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Admin Center > Setup Agency Access
- Add new agency > Fill up the required fields
- Set Candidate Ownership to value "0" > Save
- Error Occurred > Please validate your candidate ownership duration.
Cause
The candidate ownership days of ownership of new candidates doesn't accept the value as 0 when the ownership is set to ownership for duration.
Resolution
Set the following candidate ownership value to 1 or greater and the following agency will save the information. Currently this is an expected behavior that the system does not accept "0" as a value in the candidate ownership. Since the following value cannot be used in the candidate ownership then customers can raise this as an enhancement request. Please see KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products
See Also
2090228 - How to Submit Ideas for SAP SuccessFactors Products
Keywords
candidate, ownership for duration, recruiting, agency, recruiting management. , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem