SAP Knowledge Base Article - Public

3068117 - Attachments Drag And Drop Feature not Allow More Than 5 Files.

Symptom

User got error: You have exceeded the maximum number of files to be uploaded. You can upload only 5 files at a time.

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to sales work center.
  2. Choose Opportunities view.
  3. Open XYZ (XYZ represent Opportunity ID).
  4. Add 6 Attachments at a time using Drag & Drop Feature.
  5. The error message: "You have exceeded the maximum number of files to be uploaded. You can upload only 5 files at a time" is shown and the 6th attachment is dropped out.

Cause

You can upload only 5 files at a time because this is the current limitation on the bussines object to look at the performance.

Resolution

This is a knowing limitation of the system.

Keywords

KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions