SAP Knowledge Base Article - Public

3068349 - Cancel Allocation For Product In Customer Demand

Symptom

You want to remove/delete confirmation for a product from customer demand.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Outbound Logistics Control work center. 
  2. Navigate to Customer Demand view. 
  3. Search for the relevant product and select it. 

You can see that the product has its availability confirmed with Green ATP.  You want to remove the same.

Resolution

The confirmation for a product can be removed by following below given steps.

  1. Go to Outbound Logistics Control work center. 
  2. Navigate to Customer Demand view. 
  3. Search and Select  the relevant product and sales order Id combination. 
  4. Choose the Actions button and select the option Cancel Confirmation

The confirmation will be removed from the selected product for your order. Please also note that the above option will be available for customer demands who has Release Status as Not Released.

Keywords

remove ATP, delete ATP, remove confirmation, delete confirmation, cancel confirmation, cancel ATP , KBA , remove atp , delete atp , remove confirmation , delete confirmation , cancel confirmation , cancel atp , AP-CR-ATP , Available To Promise Check Run , Problem

Product

SAP Business ByDesign all versions