SAP Knowledge Base Article - Public

3068365 - Mass Data Management keeps loading indefinitely


When accessing the Mass Data Management page, it keeps loading but never finishes.


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central


There are 15 or more fields of type FO, GO, Picklist or Enum configured in Manage Data > MassChangesJobConfiguration.


  • This is a current limitation. To avoid the indefinite loading, go to Manage Data > MassChangesJobConfiguration and keep the number of fields of type FO, GO, Picklist or Enum below 15.
  • The limitation is not applicable for numeric or string fields.
  • The Engineering team is working on an enhancement to include a configuration error message when the total number of FO/GO/Picklist/Enum data objects are equal or more than 15. To keep track of this enhancement, please request your Customer Success Manager to monitor ECT-169224.
  • Currently there is no enhancement planned to increase the capacity of FO/GO/Picklist/Enum in MassChangesJobConfiguration.

See Also

3047844 - Mass Data Management Edit Button Not Working When Creating a Mass Change


Mass Data Management, position, MassChangesJobConfiguration, loading, three dots, ECT-169224 , KBA , LOD-SF-EC-ADM , Admin Tools (EC Core only) , Problem


SAP SuccessFactors HXM Suite all versions