SAP Knowledge Base Article - Preview

3068381 - SV-PERF Troubleshooting: Performance issues with Fiori Launchpad

Symptom

Users have reported noticeable latency during tile interactions and screen transitions within the Fiori Launchpad environment. The root cause of this performance degradation remains ambiguous, with potential contributing factors spanning multiple layers of the architecture:

  1. Network Infrastructure: Potential latency in request/response cycles or data transmission.

  2. Front-End Processing: Client-side rendering delays or resource-intensive UI components.

  3. Middleware Bottlenecks: Delays in SAP Gateway or OData service processing.

  4. Back-End Systems: Slow database queries or ERP (e.g., SAP ECC/S4HANA) response times.

The SV-PERF team is frequently tasked with investigating these issues, which present unique diagnostic challenges due to:

  • Lack of clear correlation between observed delays and specific system layers

  • Difficulty replicating user-reported slowness in controlled environments

  • Intermittent behavior that evades standard performance-monitoring tools

This ambiguity often results in extended troubleshooting cycles, as conventional metrics may not isolate the bottleneck between front-end, middleware, and back-end systems.


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Environment

  • SAP Fiori Launchpad
  • SAP NetWeaver Application Server

Product

SAP Fiori Client all versions ; SAP NetWeaver Application Server all versions

Keywords

Frontend, Fiori Launchpad, Slowness, Tiles , KBA , SV-PERF , Performance Problems , How To

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