3068389 - Basic information to share with SAP when creating a case/incident for cloud products - SAP ONE Support Launchpad / SAP for Me

Symptom

Who to contact for cloud topics
How to log cloud support incidents
Which component to select when creating a cloud incident
Logging a support incident for cloud issues
Cloud incident best practices

Environment

Applies to: Cloud Products (all)
SAP for Me > Create Case
SAP ONE Support Launchpad > Create Incident

Keywords

Cloud login issues , Cloud Administrator questions , , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-TEN , Sytem Data Cloud Tenants , Problem

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