SAP Knowledge Base Article - Public

3068438 - Auto Sync Of Recurring Events Is Greyed Out


"Auto Sync of Recurring Events" is greyed out on Sync Settings under Profiles for server side integration.


SAP Cloud for Customer

Reproducing the Issue

1. Go to E-Mail Integration work center.
2. Open the Groupware Settings.
3. Go to Profiles.
4. Select the profile you want to.
5. Go to Profiles.
6. Under Sync Settings section search for "Include Recurring Events"
7. This option is greyed out.


You need to activate the option  "Recurring Calendar Activities sync" first.


1. Go to Groupware Settings.
2. Enter on Settings tab.
3. Search for "Recurring Calendar Activities sync".
4. You will find this under Calendar configuration section.
5. Enable this option.


Sync, Calendar, Recurring, Events, Groupware, Server, Side , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2105