SAP Knowledge Base Article - Preview

3068457 - What information do I need to provide when opening a case for Context-Driven Services

Symptom

  • What information do I need to provide when opening an case for SAP Context-Driven Services?
  • How can I create an optimal support case to avoid delays and expedite / speed up case/problem resolution with SAP Product Support?
  • What type of cases (only errors, incorrect/missing documentation, operations requests) should I send to SAP Support? See What is Support – What is Consulting: Cloud Solutions!
  • For consulting or how-to questions, please search your questions in SAP Community or reply and share your knowledge!


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Environment

SAP Commerce Cloud with Context-Driven Services

Product

SAP Commerce Cloud all versions

Keywords

KBA , CEC-CDS , SAP Commerce Cloud, context-driven services & ISS , How To

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