Symptom
On Cloud Connector, the SAC subaccount certificate expired.
When attempting to refresh it, below error message appears:
- An error occurred when trying to connect — see logs for details (unless log level is 'Off')
In the Cloud connector ljs_trace.log/scc_core.trc this can be seen:
- "at java.lang.Thread.run(Thread.java:807)
Caused by: com.sap.scc.servlets.SccHandshakeException: SCC handshake failed: 403 — Forbidden"
In the Cloud connector ljs_trace.log/scc_core.trc this can be seen:
- #INFO#com.sap.scc.security#https-jsse-nio2-8443-exec-6# #Returned Http Response with code 401
In the Cloud connector ljs_trace.log/scc_core.trc this can be seen:
- Caused by: com.sap.scc.servlets.SccHandshakeException: SCC handshake failed: 401 — Unauthorized
Read more...
Environment
- SAP Cloud Connector (SCC)
- SAP Analytics Cloud (SAC)
- SAP Datasphere
Product
Keywords
Authorization, handshake, unauthorized, 401, SCC handshake failed: 403 — Forbidden, SAP BTP Core Account, credentials, SAC Subaccount, Certificate, Refresh, Cloud Connector, datasphere, scc, SAP Cloud Connector, password, renew, refresh certificate, add subaccount, subaccount certificate, , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , LOD-ANA-ADM , SAC Administration , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.