Symptom
Reverse a down payment request with multiple suppliers, but not all the related down payments are reset and reversed.
Image/data in this document is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- In app Manage Supplier down payment requests (App ID: F1688), down payment request is created with multiple suppliers.
- Post down payments in app Manage Automatic Payments (App ID: F0770), multiple journal entries for down payments created.
- Results are shown in app Manage Supplier line Items (App ID: F0712).
The down payments are open and the down payment requests are cleared. - In app Reset Cleared Items (APP ID: F2223), one of the down payment request is reset and reversed.
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Results can be viewed in app Manage Supplier line items.
One down payment is Open (which has not been reset and reversed). The other down payment is cleared with the cleared journal entry and one down payment request is Open.
Resolution
- Reverse the down payment request in App Manage Journal Entries (App ID: F0717A) or navigate to this step from app Manage Supplier Down payment Requests.
- Back to journal entry.
- Reverse the journal entry.
Down payment request reversed. - View in app Mange Supplier Line Items.
Only one down payment is open.
See Also
Keywords
F1688, Manage Supplier Down Payment Requests, Manage Customer Down Payment Requests, F1689, Reversal, Reset, Multiple Supplier, Reverse , KBA , FI-FIO-AP-TRA-2CL , Transaction Apps: Public Cloud , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , How To