SAP Knowledge Base Article - Preview

3068993 - SAP Marketing - Form submit failing due to note widget


A form with having a note widget included fails creating a contact. The form submit fails with the following error:

"A technical error occurred."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP Marketing Cloud Edition
  • SAP Marketing OnPremise starting with Release 1809


SAP Marketing 1809 ; SAP Marketing 1909 ; SAP Marketing 2020 ; SAP S/4HANA Cloud all versions


Form, Landing Page, Note, Relevant for, Appointment, Interaction
Formular, Landing-Page, Notiz, Relevant für, Termin, Interaktion
Formulaire, Page d'arrivée, Note, Pertinente pour, Rendez-vous, Interaction [CUAN_INTERACTION 076]
Channel assignmt for interact. type &1 and comm. medium &2 does not exist
Kanalzuordn. f. Interaktionsart &1 und Kommunikationsmitt. &2 ni. vorhan.
Affectation canal pr type interact. &1 et support commun. &2 inexistante , KBA , CEC-MKT-LPC , Content Studio: Landing Pages and Forms , Problem

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