SAP Knowledge Base Article - Public

3069144 - Error 'Requested RFC Function is not available.' when trying to edit scheduled job of import data model in SAP Analytics Cloud (SAC)

Symptom

  • The following error message occurs when trying to edit scheduled job of import data model in SAP Analytics Cloud (SAC):
        
    An internal server error occurred in the SAP Analytics Cloud agent: Error: Requested RFC Function is not available. Reason: Unable to query function template, caused by com.sap.conn.jco.JCoException: (103) JCO_ERROR_LOGON_FAILURE: Name or password is incorrect (repeat logon)

  • In HAR file, the following error message could be found in response of request URL https://<SAC FQDN>/sap/fpa/services/rest/fpa/dataAcquisition/v1/clientRequest?connectionId=<connection ID>&tenant=<tenant ID>

    {"result":"{\"status\":\"Error\",\"httpStatus\":\"500\",\"error\":{\"code\":\"INTERNAL_SERVER_ERROR_IN_C4A\",\"rawError\":\"Error: Requested RFC Function is not available. Reason: Unable to query function template, caused by&#13;&#10;com.sap.conn.jco.JCoException: (103) JCO_ERROR_LOGON_FAILURE: Name or password is incorrect (repeat logon) ...\",\"params\":[]}}"}

Environment

  • SAP Analytics Cloud  2021.7.12

Reproducing the Issue

  1. Change password of a user in SAP BW.
  2. Update the new password for the import connection in SAC.
  3. Try to edit query in the model.
    => Observe error message appears.
    => Also the user gets locked in BW side.

Cause

This has been identified as product defect of SAC agent.

Resolution

This has been fixed on SAC agent 1.0.343.

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud 1.0