3069192 - HTML entity & is not saving inside the URL of notifications - Onboarding 1.0

An ampersand, also known as the "and" symbol, is a unique character ("&") that needs special formatting when used on a website or blog. To show the ampersand symbol, you can use either the HTML entity number or the entity name. However, the HTML entity `&` is not being saved correctly in the URLs of notifications in Onboarding 1.0.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

SAP SuccessFactors Onboarding 1.0

1. Navigate to Onboarding > Notifications
2. Select the desired notification and click on Email button
3. Double click on the link you want to add the HTML entity &
4. Add the entity as, for example as follow:
   
   
   
   
   
5. After that, click OK and Submit the changes
6. Then, double click on the same link again to check: you will see that HTML entity & will not show in the URL.

If you click in the Show Source button, you'll noticed that the entity has been saved successfully:

This is expected behavior. The entity doesn't show as part of the link. It will only appear once you view the source code of the notification.

&, does not save, link, url, notification, notifications, HTML, entity, source, code, not saving , KBA , LOD-SF-OBD-EML , Emails and Notifications , LOD-SF-OBD , Onboarding , Problem