SAP Knowledge Base Article - Public

3069192 - HTML entity & is not saving inside the URL of notifications - Onboarding 1.0


An ampersand (sometimes referred to as the "and" symbol) is a special character ("&") that requires special coding when being used on a website or blog.

To display the ampersand symbol, you can use either the HTML entity number or the entity name.

However, HTML entity & is not saving inside the URL of notifications in Onboarding 1.0

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Navigate to Onboarding > Notifications
  2. Select the desired notification and click on Email button
  3. Double click on the link you want to add the HTML entity &
  4. Add the entity as, for example as follow:

  5. After that, click OK and Submit the changes
  6. Then, double click on the same link again to check: you will see that HTML entity & will not show in the URL.


If you click in the Show Source button, you'll noticed that the entity has been saved successfully:

This is expected behavior. The entity doesn't show as part of the link. It will only appear once you view the source code of the notification.


&, does not save, link, url, notification, notifications, HTML, entity, source, code, not saving , KBA , LOD-SF-OBD-EML , Emails and Notifications , LOD-SF-OBD , Onboarding , Problem


SAP SuccessFactors Onboarding all versions