Symptom
- An application error occurs in console (dev tool) when the page is loading for a long time.
- The page does not finish loading and does not allow the candidate to continue with the onboarding process.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login as the candidate.
- Open the Personal Data Collection tile
- The page keeps spinning and does not load.
Cause
- Check the application error from console/dev tool. In the logs, it will show an invalid table name: Could not find table/view FO_GEOZONE_T in schema STG4SFV4_STOCKPM1022_REF_E
- The Configure Object definition of the legalEntity has a custom field as Foundation Object that is not visible to the external users, as a result, when the external user loads the Personal Data Collection page, the page does not load due to this error.
Resolution
- Remove this field from the Legal Entity definition and check if the page loads properly.
Keywords
FO_GEOZONE_T, Personal Data Collection does not load, Could not find table/view FO_GEOZONE_T, INC0742163, Onboarding, OBX, ONB 2.0 , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem
Product
SAP SuccessFactors Onboarding 2011