SAP Knowledge Base Article - Public

3069397 - Process is not Created in Onboarding Dashbord - Onboarding


When initiate onboarding for an internal hire the process is not created in onboarding dashboard, also the tile of new recruit data review is not being created.


SAP SuccessFactors Onboarding


An invalid value for the picklist is being passed and this is causing the process creation in Onboarding to fail.


It's necessary to check and correct the picklist configuration.

To correct the picklist follow this steps:

  1. Go to picklist Center;
  2. Search your picklist;
  3. Edit the values;
  4. Save the new picklist values.

PS: SAP Support, please check internal memo for additional logs.


Onboarding, OBX, picklist, picklist center, process not created, dashboard, new recruit data review , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem


SAP SuccessFactors Onboarding all versions