Symptom
When initiate onboarding for an internal hire the process is not created in onboarding dashboard, also the tile of new recruit data review is not being created.
Environment
SAP SuccessFactors Onboarding
Cause
An invalid value for the picklist is being passed and this is causing the process creation in Onboarding to fail.
Resolution
It's necessary to check and correct the picklist configuration.
To correct the picklist follow this steps:
- Go to picklist Center;
- Search your picklist;
- Edit the values;
- Save the new picklist values.
PS: SAP Support, please check internal memo for additional logs.
Keywords
Onboarding, OBX, picklist, picklist center, process not created, dashboard, new recruit data review , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem