SAP Knowledge Base Article - Public

3069440 - Balance as of TODAY field shows 0 for Time Off Workflow Approvers

Symptom

When an employee requests for an absence and the request goes through an approval process, the field "Balance as of TODAY" displays ZERO value

Environment

SAP SuccessFactors Employee Central Time Off

Reproducing the Issue

  1. As of today, the user already has some existing accrual balance of suppose 50 hours
  2. Login as the employee and request an absence for suppose 8 hours. The Workflow is configured for the Time Type
  3. The Approver receives the request for approval but this approver see the Balance as of TODAY value as 0 (Zero)

Cause

Issue appears due to Missing Permission

Resolution

The Approver should have access to Employee Time VIEW permission for the Time Off Requester. Make sure the Permission Role which grants permission to the Requesters data for Approver provides access to Employee Time Object VIEW permissions.

Keywords

Time Off, Workflow, Balance as of, Today, Approver, Leave, Balance , KBA , LOD-SF-EC-TIM-WAN , Workflows - Alerts - Notifications , Problem

Product

SAP SuccessFactors Employee Central 2105 ; SAP SuccessFactors HXM Core 2105