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3069659 - "PuTTY X11 proxy: Unsupported authorisation protocol" error occurs while installing the CPI-DS agent in PuTTY - SAP Cloud Platform Integration for Data Services

Symptom

  • The following error occurs in PuTTY when the CPI-DS agent installer is started:

    Launch SAP Data Services Agent install UI...
    PuTTY X11 proxy: Unsupported authorisation protocol
    Exception in thread "main" org.eclipse.swt.SWTError: No more handles [gtk_init_check() failed]
            at org.eclipse.swt.SWT.error(SWT.java:4308)
            at org.eclipse.swt.widgets.Display.createDisplay(Display.java:909)
            at org.eclipse.swt.widgets.Display.create(Display.java:897)
            at org.eclipse.swt.graphics.Device.(Device.java:157)
            at org.eclipse.swt.widgets.Display.(Display.java:500)
            at org.eclipse.swt.widgets.Display.(Display.java:491)
            at org.eclipse.swt.widgets.Display.getDefault(Display.java:1681)
            at org.eclipse.swt.widgets.Shell.(Shell.java:261)
            at org.eclipse.swt.widgets.Shell.(Shell.java:254)
            at org.eclipse.swt.widgets.Shell.(Shell.java:182)
            at com.sap.im.dsod.agentinstaller.gui.DSoDInstallerGUI.(DSoDInstallerGUI.java:37)
            at com.sap.im.dsod.agentinstaller.app.DSoDAgentInstallerApp.launchGUI(DSoDAgentInstallerApp.java:81)
            at com.sap.im.dsod.agentinstaller.app.DSoDAgentInstallerApp.main(DSoDAgentInstallerApp.java:57)

  • $HOME has been redirected.


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Environment

SAP Cloud Platform Integration for Data Services 1.0.11.xxxx

Product

SAP Cloud Integration for data services 1.0

Keywords

LOD-HCI-DS, CPI-DS, HCI, CPI, PuTTY, X11, xauth, $XAUTHORITY, HOME , KBA , LOD-HCI-DS-AGNT , On-Premise Agent, Connectivity, Task Run errors , Problem

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