SAP Knowledge Base Article - Public

3069839 - ERROR: ChangeSet index 1 - ???Exception while reading Provisioning settings for authentication.???;File could not be uploaded to PFS - Onboarding

Symptom

  • When trying to upload a document via Maintain Onboarding and Offboarding Document Templates, the error message is encountered: ChangeSet index 1 - ???Exception while reading Provisioning settings for authentication.???;File could not be uploaded to PFS.

Environment

SAP Successfactors Onboarding 2105

Reproducing the Issue

  1. Go to Admin Center > Maintain Onboarding and Offboarding Document Templates
  2. Try to upload a file
  3. Error message is encountered: ChangeSet index 1 - ???Exception while reading Provisioning settings for authentication.???;File could not be uploaded to PFS
  4. Verified that using P-user ID or S-user ID and password is able to successfully log in to the PFS URL found in Provisioning in a browser

Cause

  • PFS URL & credentials may have been used in another Instance or Company ID

Resolution

  • PFS URL & credentials should be unique to one Instance or Company ID
  • Please refer to the Requesting Print Form Service URLs for UI and API Access in Provisioning section of Onboarding implementation guide.

See Also

Keywords

ErrorChangeSet, HCP, account, uploaded, PFS, Print, Form, Services, URL, Onboarding , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

Product

SAP SuccessFactors Onboarding 2105