Symptom
- When trying to upload a document via Maintain Onboarding and Offboarding Document Templates, the error message is encountered: ChangeSet index 1 - ???Exception while reading Provisioning settings for authentication.???;File could not be uploaded to PFS.
Environment
SAP Successfactors Onboarding 2105
Reproducing the Issue
- Go to Admin Center > Maintain Onboarding and Offboarding Document Templates
- Try to upload a file
- Error message is encountered: ChangeSet index 1 - ???Exception while reading Provisioning settings for authentication.???;File could not be uploaded to PFS
- Verified that using P-user ID or S-user ID and password is able to successfully log in to the PFS URL found in Provisioning in a browser
Cause
- PFS URL & credentials may have been used in another Instance or Company ID
Resolution
- PFS URL & credentials should be unique to one Instance or Company ID
- Please refer to the Requesting Print Form Service URLs for UI and API Access in Provisioning section of Onboarding implementation guide.
See Also
- 2871143 - How to request Print Form Services URL - Onboarding 2.0, https://launchpad.support.sap.com/#/notes/2871143
- 2873673 - Issue while uploading XDP files - Onboarding 2.0, https://launchpad.support.sap.com/#/notes/2873673
Keywords
ErrorChangeSet, HCP, account, uploaded, PFS, Print, Form, Services, URL, Onboarding , KBA , LOD-SF-OBX-ADM , Admin UI , Problem
Product
SAP SuccessFactors Onboarding 2105