SAP Knowledge Base Article - Public

3069844 - [[LOCATION_OBJ]] is not showing on tokens from Offer Letter - Recruiting Management

Symptom

Location object type of field is configured from the Job Requisition Template and referenced to the Offer Detail Template but the token that represents the field does not show from Tokens when creating an Offer Letter.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Log in to BizX

2. Go to Manage Offer Letter Templates

3. Try to modify or create a new offer template

4. Click the Token icon and you will not see the Location object as a token

Cause

Location Object is not enabled from the Manage Recruiting Settings

Resolution

Even though the configuration of the Location type of field is correct from the Job Requisition Template, values were added correctly from Manage Organization, Pay and Job Structures, token will not show if the Location Object is not enabled from Manage Recruiting Settings.

Once it is enabled the [[LOCATION_OBJ]] will be available from tokens when configuring Recruiting Email Templates

See Also

2867061 - Standard Token not Resolving on Offer Letter  - Recruiting Management

Keywords

Location Object, [[LOCATION_OBJ]], Location token , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting all versions