Symptom
After replicating basic master data for a workforce from external HR systems to SAP S/4HANA Cloud, you get the following error message in the API response or in the Message Monitoring Overview app:
Invalid data due to gaps or overlapping employment periods.
Environment
SAP S/4HANA Cloud
Cause
The workforce person is moving from an 'Inactive' employment status back to an 'Active' employment status. Examples for such scenarios are 'rehiring' and 'withdrawn from termination'.
You did not delimit the planned working time information while the workforce person was 'Inactive'. This now creates an inconsistency because the working hours can never be '0' for an 'Active' employment status.
Resolution
Report a case using the component CA-WFD-INT. For more information, refer to KBA 2563519
See Also
Keywords
KBA , CA-WFD-INT , S/4HANA Cloud Workforce Domain Integration , Known Error