SAP Knowledge Base Article - Preview

3070173 - How to create a perfect Service Now case for Material Management area and its subcomponents


You are facing issues or bugs in your SAP systems regarding SAP environment MM. You decide to create a case for that issue/bug and to send it to SAP Product Support for further analysis. You want to know which information and details you need to provide in the case to have a perfect one and to avoid unnecessary "ping-pongs". 



  • SAP R/3
  • SAP S/4
  • SAP Material Management


SAP ERP all versions ; SAP S/4HANA all versions


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