3070173 - How to create a perfect Service Now case for Material Management area and its subcomponents

You are facing issues or bugs in your SAP systems regarding SAP environment MM. You decide to create a case for that issue/bug and to send it to SAP Product Support for further analysis. You want to know which information and details you need to provide in the case to have a perfect one and to avoid unnecessary "ping-pongs". 

• SAP R/3
• SAP S/4
• SAP Material Management
• SAP ERP

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