Symptom
Replacement sales order type 'SD2' has generated a delivery automatically but it is preferred that the delivery is created manually.
Environment
Sales and Distribution (SD)
SAP S/4HANA Cloud 2105
Cause
The Delivery is create automatically from the Replacement Order as standard.
Resolution
Please consider setting the delivery block against the sales order type in SSCUI:
1. Configure Sales Document Types 102495
Alternatively,on the Edit Customer Return screen, in the Item area - Refund Details column, enter the following data or action:
● Refund Type: Replacement Product
● Refund Control: Replacement Order
Choose Save and Release.
As outlined above, instead of entering Immediate Delivery, use Replacement Order.
Keywords
FIORI, Launchpad, Delivery, VOV8, replacement material, accelerated returns , KBA , SD-SLS-RE , Returns , SD-SLS , Sales , How To