SAP Knowledge Base Article - Public

3070330 - The system create deliveries automatically for replacement sales orders


Replacement sales order type 'SD2' has generated a delivery automatically but it is preferred that the delivery is created manually.


Sales and Distribution (SD)

SAP S/4HANA Cloud 2105


The Delivery is create automatically from the Replacement Order as standard.


Please consider setting the delivery block against the sales order type in SSCUI:

1. Configure Sales Document Types 102495

Alternatively,on the Edit Customer Return screen, in the Item area - Refund Details column, enter the following data or action:
● Refund Type: Replacement Product
● Refund Control: Replacement Order  
Choose Save and Release.

As outlined above, instead of entering Immediate Delivery, use Replacement Order.


FIORI, Launchpad, Delivery, VOV8, replacement material, accelerated returns , KBA , SD-SLS-RE , Returns , SD-SLS , Sales , How To


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