SAP Knowledge Base Article - Public

3070371 - eQuest Error Message When Posting Job Requisition - Recruiting Management


When posting the Job Requisition using eQuest Integration, the following error appears even if the Job Requisition is not being posted to a embargoed Country:

"Outbound communication to eQuest was blocked because it attempted to access a service in a country or region in which SAP does not provide products or services.
Per SAP policy and applicable law, using or accessing SAP products and services in or from these countries/regions is strictly prohibited.
For more information on SAP end use restrictions, please visit:"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting > Job Requisition
  2. Open the Job Requisition > Job Posting tab
  3.  Post the Job Requisition using eQuest


If the Posting Country is not one of the Countries listed on this page, the error message is being caused by an incorrect configuration of the URLs on eQuest settings.


Please make sure that all URLs defined in Provisioning>Managing Recruiting>Partner Settings>EQuest Integration Setting are following the next example:

Recommended Settings AreaURL
eQuest URL
Return URL
Recruiting 2.0 return URL
Sales Demo URL
Candidate Response URL{requisition_number}&career_ns=job_listing&jobPipeline={pipeline_id}

You can find more information in the following KBA as well: 2343086 - Configuring RCM integration with eQuest - Implementation tips and tricks - Recruiting Management

Also, check if all steps and configurations are being followed as described in the guide: Integrating Recruiting with eQuest for Job Distribution

Regarding the inaccurate error message, Software Engineering will be working internally to address the correct error message.


eQuest, failing, error, blocked, Outbound, communication, posting, post, integration , KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Recruiting all versions