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SAP Knowledge Base Article - PreviewSymptom
When setting a Ticket to the Closed status, the field Resolved On is not getting populated.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Not Updated; Field Issue; Time Incorrect; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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