SAP Knowledge Base Article - Public

3071385 - Campaign Send Parameters Are Not Visible in Browser


When you click in the Send Email node on campaign automation tab, the Send Parameters are not visible on few browsers.


  • SAP Marketing Cloud Edition
  • SAP Marketing OnPremise starting with release 1709

Reproducing the Issue

  1. Open any campaign.
  2. Go to the Automation tab.
  3. Click in the node Send Email.

You can see that the Sender Parameters details are not displayed.


The Send Parameters details are not visible when software to block Add-ons are enabled in your browser.


Disable the software which is blocking the Add-ons and refresh the campaign page.


Campaign Send Parameters, Add-ons , KBA , CEC-MKT-CPG-UI , Campaign UI , How To


SAP S/4HANA Cloud 2102