SAP Knowledge Base Article - Public

3071645 - Error while trying to Maintain Outbound Marketing Permission Settings

Symptom

Failed to resolve navigation target \"#MarketingPermission-configure?sap-app-origin-hint=\".This is most likely caused by an incorrect SAP Fiori launchpad content configuration or by a missing role assignment.", "fixedShellHash": "#MarketingPermission-configure?sap-app-origin-hint=", "technicalMessage": "Could not resolve navigation target"}

Environment

  • SAP Marketing Cloud Edition

Reproducing the Issue

  • Open Manage your solution 
  • Configure your solution 
  • Marketing > Contacts and Profiles 
  • 5 - Outbound Marketing Permissions
  • Error message attached appears: Title: ErrorMessage: App could not be opened either due to an incorrect SAP Fiori launchpad configuration or a missing role assignment.Details: { "info": "Failed to resolve navigation target \"#MarketingPermission-configure?sap-app-origin-hint=\". This is most likely caused by an incorrect SAP Fiori launchpad content configuration or by a missing role assignment.", "fixedShellHash": "#MarketingPermission-configure?sap-app-origin-hint=", "technicalMessage": "Could not resolve navigation target"}

Cause

There were few changes done for business role 'Configuration Expert - Marketing (SAP_BR_BPC_EXPERT_MKT):

Changes to Business Groups, Tiles, and Business Roles
https://help.sap.com/viewer/ac1eab4c66bc490da7ac2c378c46b0e7/2105.500/en-US/646ce3e2b137491f9502ddc5fa175d87.html

Resolution

  • Create a new business role from the business role template 'Configuration Expert - Marketing (SAP_BR_BPC_EXPERT_MKT)
  • Assign the business role to your business user.
  • Now try to Maintain the Outbound Marketing Permissions .

Keywords

MarketingPermission-configure  , Outbound Marketing Permissions  , Could not resolve navigation target  , Configurations , Manage your Solution. , KBA , CEC-MKT-DM-PER , Marketing permissions , Problem

Product

SAP S/4HANA Cloud 2105