SAP Knowledge Base Article - Public

3072216 - I9 Form Incorrect Title of Employer - Onboarding 2.0


The field Title of employer or Authorized Representative is showing the incorrect value, the value present is from candidate's Hiring Manager and not from the user that signed the form.


SAP SuccessFactors Onboarding 2.0 - All Versions

Reproducing the Issue

  • Corporate Representative Signed I9 Form.
  • Review the value on the field "Title of employer or Authorized Representative".
  • Value is related to candidate's Hiring Manager, not the person that signed the form.


This is a Known issue, and we are aware of it and are working on resolving it.


I-9 , Form , compliance  ,  signature , KBA , LOD-SF-OBX-EVF , Everify , Problem


SAP SuccessFactors Onboarding all versions