3072252 - Exception When Creating Down Payment From Sales Order

You are trying to generate a Down Payment from a Sales Order document, however, every time you click OK after maintaining the expected information, the system generates an exception.

SAP Business ByDesign

1. Go to the Sales Orders work center.
2. Select the Sales Orders view.
3. Search for the ID ABC (ABC represents the ID of the Sales Order).
4. Click Create Down Payment button.
5. Enter the expected data.
6. Click Ok.

System generates an exception.

The reason the system is generating an exception is because a currency was not maintained for the Sales Organization inside the Sales Data tab of the Customer Account being used in the Sales Order.

Due to this, no pricing terms is created on the Down Payment request and therefore no instance for price and tax is generated.

This is the system expected behavior.

To solve this, please maintain a currency for the Sales Organization inside the Sales Data tab of the Customer Account.

1. Go to the Account Management work center.
2. Select the Accounts view.
3. Search for the ID XYZ (XYZ represents the ID of the Customer Account).
4. Click Edit.
5. Navigate to the Sales Data tab.
6. Select the Sales Organization.
7. In the Currency field, enter a currency.
8. Click Save.

If the field is grayed out, it is because the Cross-Account Sales Data checkbox is ticked.

To edit this, please perform the steps below:

1. Go to the Account Management work center.
2. Select Common Tasks.
3. Click on Maintain Cross-Account Sales Data.
4. Select the row of the required Sales Organization, change or add the Currency.
5. Click Save.

2135145 - Distribution Channel Cannot Be Maintained in Account Master Data
1783576 - Error Message "The currency was not found for account XYZ, sales organization ABC and distribution channel Direct sales"

Sales Order, Down Payment, Dump, Exception, Currency, Account, Sales Data, Account Management, Price; CX_ILM_BONI_PLUGIN_ERROR; ESI contract violation during update in BO APCI_CUST_INV_REQUEST; , KBA , AP-CI-CI , Customer Invoice , How To